Platform Integration

Our integration tools and services can help transform your website into a powerful business hub by automatically syncing data, processes and workflows in a centralized location.

For many popular, third-party applications we are able provide a ‘no-code,’ ‘low-code’ or pre-built integration solution. As such, we can dramatically reduce integration costs and implementation time frames. For less common connections, we can often employ middleware (e.g. Zapier) to transform data between cloud-based applications.

Built-in artificial intelligence even allows cross integration between multiple platforms simultaneously … completely eliminating information silos in your organization!

A well-designed Customer Relationship Management (CRM) system can help sales team members capture, analyze and act on data compiled from key touchpoints within the sales process. An effective system must be capable of managing data from a wide range of sources, most notably your website, webstore, landing pages and other web-connected systems.

Conventional selling skills are essential for B2B sales success. But digital sales skills have become, at least, equally important … and in many cases are the foundation for developing new customers in a digital world. A thoughtfully prepared pipeline, managed through a cloud-based customer relationship management system, can support both traditional and digital sales activities, providing a centralized source of information and all of tools needed to develop, qualify, track and push sales leads through your pipeline efficiently.

Projex IMC offers ready made connectors for several popular Customer Relationship Management (CRM) systems:

• Pipedrive
• Salesforce
• AgileCRM
• Apptivo CRM
• Dynamics CRM
• ZenDesk
• Zoho

For many manufacturers, the integration of their industrial ecommerce and ERP systems is a key milestone in terms of achieving the full benefits of their IT and ecommerce investments. And, with the development of low-code integration-Platform-as-a-Service (iPaaS) solutions, the process — and the resulting return on your investment — is now much faster than it has been in the past.

Individual processes, such as inventory data management, pricing adjustments and shipment tracking can be prioritized and implemented in sequence, or all at once, providing maximum flexibility for manufacturers. And, as a cloud-based service, iPaaS solutions can be scaled up or down, on-demand, connecting one or multiple manufacturing/fulfillment facilities with no further capital investment required for additional IT infrastructure.

Key Benefits of an iPaaS ecommerce platform/ERP system integration include:

• Efficiency
• Data accuracy
• Reduced operating costs
• Zero capital investment costs
• Improved scalability
• Faster service

Bottom line? Reduced overhead AND happier customers!