Simply stated, a successful strategic planning initiative requires clear alignment between your overall (mid- to long-term) business strategy and the investments undertaken today to optimize business performance. Project Execution Network can support you every step of the way … from initial “as is” assessments of current functions and processes, through strategic planning, “to be” roadmap development, project staffing and execution.
Manufacturers and distributors frequently operate in highly competitive, margin sensitive markets where efficiency, coordination and uptime are critical.
From managing supply chains and inventory to protecting intellectual property and customer data, manufacturers and distributors must rely on a technology stack that meets the day-to-day and business continuity challenges required to succeed in their respective industries.
At every step, outdated IT infrastructure, siloed communication channels and disconnected data sources create confusion, inefficiencies and delays. Downtime, supply chain miscommunication and outdated information resources can adversely impact growth, productivity and profitability.
With vast experience (both managing AND serving) organizations in these industries, Projex IMC is a clear choice for manufacturers and distributors seeking a modern, AI-powered foundation that improves accuracy, connects people and streamlines core business processes.
Key Challenges from a Technology Perspective
- Productivity Loss – Downtime and productivity are negatively impacted by outdated on-premise servers, legacy phone systems and fragmented software tools.
- Disconnected Systems – Inventory, order entry and customer communication tools often rely on separate, isolated data sources. ERP systems become cluttered with outdated, inaccurate and duplicated records that can easily lead to missed deadlines and costly rework — conditions that quickly erode customer confidence.
- Communication Gaps Across Facilities – Production plants, warehouses, sales offices and field staff need seamless communication, and a single, reliable source for data. Legacy phone systems, websites and isolated record keeping applications make it difficult or impossible for employees to perform their duties in a timely manner, and are often seen as insurmountable obstacles that quickly impact morale.
- Increasing CyberSecurity Threats – With domestic and international tensions on the rise, manufacturing and distribution operations are increasingly seen as primary targets for cybersecurity attacks. Intellectual property, logistics information and customer records are all sought by bad actors seeking profits and/or disruption.
- Lost Opportunities – The opportunity costs of operating with legacy IT/cybersecurity platforms, on-premise hardware and network infrastructure, telephone systems and web technologies are often overlooked, but can rapidly inhibit growth and profitability in markets that are inherently — and increasingly — competitive.
How We Can Help
- IT/CyberSecurity Services – Modern, AI-powered cybersecurity tools can be used to protect customer data and critical infrastructure
- MS365 Managed Services – Our managed services team can help alleviate the strain on internal IT services by supporting and elevating the use of Microsoft’s software tools to improve staff efficiency across the board. Microsoft Teams, as one example, can help connect members of management to internal staff and remote field workers in real time. And Copilot can be used to help automate reporting and many other administrative tasks.
- Cloud-Based Phone Systems – Our cloud-based phone systems can simplify communications by unifying phone numbers across departments (auto-attendant and automated call routing features) while reducing mis-routing errors and the frustration that often follows. Voicemail to e-mail transfers can also be used to reduce callback requests.
- ‘Smart’ Websites – Interactive elements within our ‘smart’ web development platform enable intuitive, user friendly distribution of critical product/service information. Data collection, when needed, is also enhanced with conditional logic available to simplify forms from an end user’s perspective.
The Bottom Line
Projex IMC’s unified, AI-enhanced solutions suite can replace multiple legacy tools with intelligent, integrated replacements … reducing costs while increasing productivity, security and customer satisfaction.
Case History
Want to learn more? This case history outlines the challenges of operating with outdated technologies and the opportunities available through Projex IMC’s modern, integrated approach.
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