Business performance is driven by the competitiveness of products and services, the effectiveness of marketing and sales, and the strategic integration of operations and IT to create a sustainable, strategic advantage in the marketplace.
Projex IMC has extensive experience helping management teams in small to midsize organizations understand AND implement technology solutions that can reduce operating costs, drive productivity and improve efficiency.
Our Virtual CIO services (vCIO Services) include:
- Strategic (IT/business) planning support
- Enterprise IT architecture/infrastructure consulting
- CRM-to-Cash (C2C) process optimization
- Custom software development
Strategic Planning
Strategic planning is an important aspect of our Virtual CIO services. Projex IMC may serve as a client organization’s Chief Information Officer (CIO) — or as a consultant working with the organization’s existing CIO — providing strategic and operational guidance that complements the client organization’s internal resources. The goal is to help clients identify, prioritize and execute IT investments that are likely to have a significant impact on operational efficiency. We focus on the planning and implementation of IT projects and initiatives that improve:
- Productivity
- Business growth
- Engagement
Enterprise IT Architecture/Infrastructure Consulting
Cloud-based applications are rapidly reshaping the information technology landscape, but they’re not the right solution for every organization, or for every function within an organization. In fact, many organizations are learning that adoption of cloud-based technologies often creates “information silos” that actually impede or limit access to critical business data. As a hardware provider AND cloud-based solutions provider, Projex IMC is uniquely position to help our clients identify the potential benefits of in-house IT infrastructure vs cloud-based alternatives. We often find that a blended approach is best.
CRM-to-Cash (C2C) Process Optimization
Next generation business process management (iBPMS) software tools and digital platforms leverage multiple technologies to achieve significant improvements in operational responsiveness and performance. CRM-to-Cash, also referred to as CTC or C2C, is the set of business processes involved with forecasting, receiving and fulfilling customer orders for goods and services.
Our CRM-to-Cash process optimization solutions leverage a variety of cloud-based tools and services:
- eBusiness platforms
- Marketing automation tools
- CRM/client engagement applications
- Ecommerce solutions
- Learning management systems
- Project management tools
- Document management tools
- HR information systems
- Social networking tools
- Virtual offices
Custom Software Development
Commercial software provides an attractive cost of entry. As a result, many small and midsize organizations never even consider the potenial advantages that custom software development may offer. It’s true that custom software development is far from inexpensive, but that’s also true of the hidden, long-term costs associated with the frustrating work-arounds your organization uses every day to address the shortcomings of one-size-fits-all commercial systems. As part of our vCIO service, Projex IMC can help your organization identify and evaluate the hidden costs of current systems, and the potential benefits of custom or hybrid solutions.
