PROFESSIONAL IT SUPPORT SERVICES

Reliable.

As Dell, HP Enterprise and Microsoft certified partners, Projex IMC is staffed, trained, qualified and equipped to fully support your information technology needs.

Experienced.

Projex IMC has 24+ years of experience designing, building and maintaining IT systems for business clients and municipalities in Western Pennsylvania, Eastern Ohio and the panhandle of West Virginia.

Affordable.

Projex IMC offers affordable IT support options specifically tailored to the needs of our small and midsize customer base.

Managed IT Services in the Pittsburgh Area

Managed IT Services

Projex IMC provides a full range of IT managed services … from affordable monthly maintenance agreements covering backup, support or consulting services to 24/7/365 network management and help desk support. Our IT support maintenance agreements are tailored to meet the needs of small businesses and municipalities.

Remote and on-site:

  • Help desk (24/7/365)
  • Remote network monitoring/maintenance
  • Monthly maintenance agreements
  • IT projects
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Diagnostic & Repair Services

Projex IMC technicians will work diligently in our Diagnostic and Repair Center to return your computer to optimal working conditions. The services we offer include:

  • Local pickup and delivery service
  • Computer diagnostics and cyber cleanup services
  • Replacement of faulty components
  • Computer component upgrades
  • Re-installation of operating system (Windows)
  • House call service
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Computer Diagnostic and Repair Services from Projex IMC in the Pittsburgh Area
Computer Networking Services from Projex IMC in the Pittsburgh Area

Computer Networking Services

Whether you need a single computer installation, a new application added to an existing environment, support for an office relocation or the design of an entirely new network, Projex IMC can help. We’ll work with you every step of the way — from initial site survey through post-implementation support — to ensure that your computer networking and business requirements are properly met.

Typical steps taken during a computer network design project include:

● Site survey and needs assessment

● Complete computer network design/redesign

● Implementation and installation

● Post-implementation support

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Backup & Recovery Services

Projex IMC offers backup and recovery services to help small businesses implement a disaster recovery plan as well as enable proper business continuity. Backup and disaster services available from Projex IMC include:

  • Local backups
  • Cloud backup services
  • Appliance-based backup services
  • Cloud replication services
  • Disaster Recovery as a Service
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Data Recovery Services from Projex IMC in the Pittsburgh Area
Cyber Security Services from Projex IMC in the Pittsburgh Area

Cyber Security Services

ProjexIMC recommends a multi-layer cyber security strategy to help clients mitigate the potential risks posed by Advanced Persistent Threats (APTs), ransomware and other malicious threats. Our cyber security offerings include:

  • Email protection
  • Network protection
  • Network endpoint protection
  • Internet usage policy development
  • User training
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Virtual CIO Services

Projex IMC has extensive experience helping the management teams of small to midsize organizations understand AND implement technology solutions that can reduce operating costs, drive productivity and improve efficiency. Our Virtual CIO (vCIO) services include:

  • Strategic (IT/business) planning support
  • Enterprise IT architecture/infrastructure consulting
  • CRM-to-Cash (C2C) process optimization
  • Custom software development
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Virtual CIO ( vCIO Services )

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