Digital Sales Rooms
Connect with current and prospective customers in real time – regardless of location – in a private, branded Digital Sales Room. Community and eLearning editions are available, and we even offer native (iOS & Android) mobile apps tied directly to your industrial ecommerce platform.
A Digital Sales Room is a centralized location for instant access and rapid, real-time resolution of obstacles that might otherwise slow down or stall your selling process. Our Digital Sales Room technology combines a fully branded microsite (digital workspace) and a virtual private office where inside sales reps, outside sales staff and prospective buyers can meet, communicate and collaborate in real time to address questions, resolve issues and negotiate deals.
Interactive sales tools (presence, audio/video streaming, impromptu meeting capabilities, chat), timely content (technical data, sales proposals, commercial documents, sales collateral, etc.) and ecommerce capabilities are combined to provide everything your sales team needs to advance the sales cycle.
Projex IMC helped pioneer the use of Digital Sales Rooms for industrial markets in 2014 when we formed a strategic partnership with Sococo, LLC and their unique virtual office technology. This experience enabled us to develop a deep understanding of how to combine traditional industrial sales and ecommerce best practices with digital sales/marketing tools and techniques. The result is a comprehensive approach to “hybrid” (face-to-face and digital) selling methods.
Your Digital Sales Room can be configured as a standalone (private) sales portal … as a publicly accessible section of your website/webstore … as a native (iOS/Android) app … or all of the above … helping you deliver superior, web-based customer service and support across any modern device.
Most of your sales team’s activities will be centered around a branded, access-controlled extranet. Your extranet (digital workspace) provides convenient, 24/7/365 access to shared tools and resources, serving as a central repository for the latest information available. Authorized users (whether internal or external), can participate in user groups that you define, focusing information and discussions around topics of common interests to specific user types.
Features available in your digital workspace include:
- Document library
- Sales enablement tools
- Help desk/support ticket system
- Frequently Asked Questions (FAQ) feature
- Project management tools
- Activity tracking tools
- Video archives
- Activity stream
- News/blog posts feed
- Internal (private) events calendar
- Team directory (customizable profiles)
- User groups (partitioned access)
- Integrated file sharing tools
- Discussion forums
Online Training Center
- Course development tools
- Self-paced learning environment
- Support for text and video-based content
- Question bank/quiz delivery and self-grading tools
- Media attachments for learning support
- Trainer/trainee messaging tools
- Course/trainee analytics
Virtual Office (optional)
An option instance of our virtual office can be established for your organization, providing presence, screen sharing, impromptu meeting, hands-free audio/video streaming and chat capabilities. An appropriate floor plan and optional single sign-on (SSO) capabilities from your extranet portal to your virtual office can be provisioned to suit your requirements.
Mobile App Technology (optional)
Our Digital Sales Room mobile apps are built on React Native … the world’s most popular app development framework. This is the same technology used by Facebook, Instagram, Pinterest, Discord, Skype, Shopify, Tesla and many others.
React Native provides superior performance, a refined user interface (UX) and tremendous cost savings when compared to custom built solutions.
If you have a WordPress powered BuddyBoss Web for your course or community your platform can synchronize between web and mobile in real time.
Our Digital Sales Room apps support all key functions in your ProjexMFG industrial ecommerce platform, including those implemented through most third-party platform extensions … providing real-time synchronization of data and content.
Key features of our mobile app package include:
- Airplane (offline) mode
- Real-time push notifications
- Compatibility with most mobile payment methods
- Full branding (apps are built per your branding requirements)
- One codebase for all iOS-/Android-based devices
- Interaction with other native mobile apps
- Pre- and post-publish support
- Full GDPR compliance
- Data ownership
Ready to tear down the barriers that impede your selling process? Contact Projex IMC for a demonstration and estimate.